1. Overview
This Privacy Policy explains how HarperFlow (“we”, “us”) collects, uses, and protects information when you visit our website or use the product. We collect only what we need to run the service, and we never sell your personal data.
2. Information we collect
- Account details — your name, email address, and login credentials when you create an account.
- Billing information — processed by our payment provider, Stripe. We never see or store your full card number.
- Connected site data — the CMS credentials and content you authorize us to access through the official Webflow, WordPress, Shopify, and Wix APIs, used solely to publish on your behalf.
- Product & usage data — basic analytics about how you interact with the website and dashboard, used to improve the service.
3. How we use information
We use the information above to:
- Provide, operate, and maintain the service — including research, drafting, auditing, and publishing on your behalf.
- Process payments, manage trials and subscriptions, and send service-related messages such as your veto digest.
- Improve product quality, security, and performance.
- Comply with legal obligations.
4. Sharing & processors
We share data only with the processors needed to run the service: Stripe for payments, the CMS platforms you connect, and infrastructure and analytics providers acting on our instructions. We do not sell personal data or share it for third-party advertising.
5. Data retention
We keep account and content data for as long as your account is active, and only as long as needed afterward to meet legal, accounting, or reporting requirements. You can request deletion at any time.
6. Your rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact us at [email protected].
7. Cookies
We use a small number of essential and analytics cookies to keep the site working and understand usage. You can control cookies through your browser settings.
8. Security
We protect your data with encryption in transit and at rest, scoped access controls, and the use of official platform APIs rather than stored passwords where possible. See our Security page for more.
9. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by the “last updated” date above, and we will notify you where required.
10. Contact
Questions about this policy? Email us at [email protected].